Return Policy

At TeslaParts.co, we stand behind the quality of every Genuine OEM Tesla part we sell. If something isn't right with your order, we're here to make it right.

Return Eligibility

We accept returns on most items within 30 days of delivery, provided the part meets the following conditions:

Item is in original, uninstalled condition
Item is in its original packaging
Item has not been modified, damaged, or used
Proof of purchase (order number or receipt) is included

Non-Returnable Items

The following items are not eligible for return:

Electrical components (sensors, modules, control units) that have been installed or powered
Special-order or custom-sourced parts
Items marked Final Sale at the time of purchase
Parts damaged due to improper installation

How to Initiate a Return

Email us at hi@teslaparts.co with your order number and reason for return
We'll respond within 1–2 business days with a Return Merchandise Authorization (RMA) number
Ship the item back to us using a trackable shipping method — return shipping costs are the responsibility of the customer unless the item was incorrect or defective
Once received and inspected, your refund will be processed within 5–7 business days

Refunds

Approved refunds are issued to the original payment method. Please allow up to 10 business days for the refund to appear depending on your bank or card issuer.

Shipping charges are non-refundable unless the return is due to our error.

Defective or Incorrect Parts

If you received a defective or incorrect part, please contact us within 7 days of delivery at hi@teslaparts.co. We'll cover return shipping and send a replacement or issue a full refund at no cost to you.

International Returns (Canada & Europe)

Customers outside the US are responsible for return shipping costs and any applicable customs or duties on returned items. We recommend using a trackable, insured shipping method.