Shipping Policy

At TeslaParts.co, we specialize in Genuine OEM Tesla parts for Model 3, Model S, and Model X. We're committed to getting your parts to you quickly and safely, wherever you are.

Processing Times

All orders are processed within 1–2 business days(Monday–Friday, excluding holidays). You'll receive a tracking number via email once your order has shipped.

Domestic Shipping (United States)

We ship to all 50 US states. Shipping rates are calculated at checkout based on the weight of your order.

Order Weight	Estimated Delivery
Under 5 lbs	3–5 business days
5–20 lbs	4–7 business days
20+ lbs	5–10 business days

International Shipping

Canada

We ship to all Canadian provinces and territories. Shipping rates are calculated at checkout based on order weight. Delivery typically takes 7–14 business days.

Please note: Orders shipped to Canada may be subject to customs duties, import taxes, and brokerage fees upon arrival. These charges are the responsibility of the recipient and are not included in your order total.

Europe

We ship to select European countries. Shipping rates and delivery estimates are calculated at checkout. Delivery typically takes 10–21 business days.

Please note: International orders may be subject to customs duties, VAT, and import fees depending on your country's regulations. These charges are the responsibility of the recipient.

Shipping Restrictions

Some large or heavy parts (e.g., body panels, battery components) may have shipping restrictions or require freight shipping. If your order qualifies, we'll contact you before processing.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. You can track your shipment directly through the carrier's website.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your email] so we can open a claim and make it right.